These Terms & Conditions apply to purchases made from Mother And Daughter Limited through motheranddaughter.co.nz for delivery within New Zealand.
By placing an order with us, you agree to the following terms.
Orders & Payment
All prices are shown in New Zealand dollars (NZD).
Payment must be made at the time your order is placed. Your order is confirmed once payment has been successfully received.
We reserve the right to cancel and refund an order if an item is unavailable, there has been an obvious pricing or website error, or we are unable to fulfil the order.
Products
We make every effort to ensure our product descriptions, photographs and information are accurate.
As some of our products are made using natural ingredients, there may be small variations in colour, appearance or flavour between batches.
Please follow any storage, preparation and use instructions provided on the product label.
New Zealand Delivery
We currently accept online orders for delivery within New Zealand only.
Shipping costs are shown at checkout before you complete your purchase.
Please make sure your delivery address is correct when placing your order. If you notice an error, contact us as soon as possible.
Delivery times are estimates and may occasionally be affected by circumstances outside our control.
If your order is lost or arrives damaged, please contact us so we can investigate and arrange an appropriate solution.
Returns & Change of Mind
Please choose carefully, as we are not required to provide a refund or exchange simply because you have changed your mind.
However, your rights under the Consumer Guarantees Act 1993 still apply.
Faulty, Damaged or Incorrect Products
If your order arrives faulty, damaged, incorrect or does not match the description provided, please contact us as soon as reasonably possible.
Where required under the Consumer Guarantees Act 1993, we will provide an appropriate remedy, which may include a replacement, refund or other solution.
Nothing in these Terms & Conditions limits your rights under New Zealand consumer law.
Website Information
We do our best to keep the information, pricing and availability shown on our website accurate and up to date.
Occasionally errors may occur. If an error affects an order you have already placed, we will contact you and, where appropriate, give you the option of proceeding with the corrected information or receiving a refund.
Personal Information
Information you provide when placing an order will be used to process your purchase, arrange delivery and communicate with you about your order.
We will handle personal information in accordance with New Zealand privacy law and our Privacy Policy.
Governing Law
These Terms & Conditions are governed by the laws of New Zealand.
Contact Us
If you have any questions about an order or these Terms & Conditions, please contact Mother And Daughter Limited through the contact details provided on our website or email mad.wanaka@gmail.com
Last updated: August 2026